A day without Toimeen
For example, 20 order emails a day in three languages, each confirmed by retyping the items.
A quantity on the invoice that is not on the packing list, a missing CN code, a weight that does not add up.
A supplier who never said when the container lands, and packing list lines nobody can match.
How it works
An order email arrives
- Posti sorts it as an orderOn weekdays at 09:00 Tilaus drafts confirmations for the orders of the last three days that have none.
- ReadsThe email, its attachments and the customer's address and language.
- Drafts the confirmationShort, in the customer's language, items and quantities repeated, unclear ones asked. No price or date unless the data has it.
- Waits for youSales approves or edits it. Kieli has already checked the language.Waits for you
- Into your mailboxA reply draft in the same thread, in Drafts.
- LoggedThe decision. Your edits can become a lesson you approve.
Order confirmation
Kahvila Ruusu
Tilaus · Kieli checked the Finnish
- 200 × Napkin 40×40, cotton
- 12 × Tablecloth 140×240
- Question: white or natural for the napkins?
Import documents before customs
- Documents arriveIn shipping emails, or a person gives them with the task.
- Reads them side by sideCommercial invoice, packing list, shipping documents, EUR.1 or A.TR.
- Lists every differenceMost serious first: items, quantities, weights, totals, parties, incoterms, a CN code per line; and an email asking the supplier to correct.
- Waits for youYou confirm every suggested CN code and approve the supplier email.Waits for you
- Into your mailboxThe email to the supplier lands in Drafts; the confirmed list is kept for your customs agent.
- LoggedThe decision and the kept document.
Container NV-118, customs lines
| Description | Invoice | Packing list | Note |
|---|---|---|---|
| Tablecloth 140×240 | 300 | 300 | ok |
| Napkin 40×40, cotton | 2 400 | 2 400 | ok |
| Apron, cotton, black | 120 | 100 | confirm |
| Chef jacket, M | 40 | 40 | weight differs |
Overdue invoices
- An invoice reaches a stepThe half-hourly sync from Baslic or Dualo sees it late, 15 or 35 days; or a person gives a list.
- ReadsOpen invoices, payment promises and disputes in the inbox.
- Drafts one reminder per customerInvoice number, amount, due date and reference. At 35 days, a note for a person to decide on collection.
- Waits for youThe owner approves or edits.Waits for you
- Into your mailboxA reply draft in Drafts. If the invoice is paid first, the reminder leaves the inbox by itself.
- LoggedThe decision; payments the sync sees are logged as paid.
Receivables
| Customer | Open | Step |
|---|---|---|
| Ravintola Kivi | 1 240,00 € | 1st, waits for you |
| Hotelli Aalto | 860,40 € | 1st, polite |
| Kahvila Satama | 420,00 € | paid today |
| Pohjan Tukku Oy | 3 105,00 € | person decides |
The starter team
- TILAUSdrafts order confirmations in the customer's language, repeating items and quantities exactly and asking about anything unclear.
- OSTOTchases suppliers for shipments without an arrival date or with unmatched packing list lines.
- TULLIcompares the commercial invoice, packing list, shipping documents and origin proof, and suggests CN codes for you to confirm.
- PERINTÄdrafts payment reminders by each invoice's own due date, polite first.
Also for wholesale: Varasto (reads packing list PDFs from the mailbox and matches every line to a product code), Tarjous, Laskutus, Sopimus, and Kontti if you book containers.
What stays with you
- Prices and delivery dates
- Every CN code
- Every message to a customer or supplier
- Collection decisions
What Toimeen does not do
- Is not a customs broker and does not file declarations
- Does not send emails
- Does not place purchase orders with your suppliers (only Fizzy order drafts)
- Does not add reminder fees unless your instructions give the amount
Works with
Read more
A container arrives: one packing list checked before 40 orders wait
How an importer of restaurant textiles lets Kontti, Varasto and Tulli check the supplier's packing list the day the container lands, and what still needs a person.
19.10.2026 · 6 min read · ReadCustoms codes for textile imports: what the agent checks and what you confirm
Tulli compares the invoice, the packing list and the shipping documents line by line, and checks that every line has a plausible CN code. Nothing goes to your customs agent before you confirm.
28.09.2026 · 5 min read · ReadPayment reminders that never chase a paid invoice
Why Perintä reads payments from your books before it writes a word, and how the tone gets firmer only when you decide.
05.10.2026 · 4 min read · Read