Use cases / Restaurants and cafésAJANVARAUS · MAINE · OSTOT · KUITTI
Booking replies ready before service.
Booking emails, reviews and supplier orders pile up while the kitchen runs. Toimeen drafts them in the guest's language, and the owner approves before anything goes out.
For example, a Friday table request read on Saturday.
Reviews left unanswered
For weeks, because nobody has the evening for it.
Reordering by walking the store room
Instead of from what the till sold.
How it works
AJANVARAUS
A booking request arrives
How one piece of work moves: in, prepared by an agent, approved by a person, out.
Daily at 09:30The booking emails of the last two days that have no draft yet.
ReadsThe email and what you know about the guest.
Drafts a replyWarm, notes that the booking will be confirmed, or asks for date, time, party size and wishes.
Waits for youThe manager approves after checking the calendar.Waits for you
Into your mailboxA reply draft in Drafts.
LoggedThe decision; the summary lists the requests to enter in the calendar.
app.toimeen.com/inbox
Booking request
Waits for you
Saturday 31.10.2026, 6 people
Ajanvaraus
Guest asks for 19:00, window table
One gluten-free
Reply: noted, we confirm by tomorrow
OSTOT
Weekly reorder
How one piece of work moves: in, prepared by an agent, approved by a person, out.
Monday morningA schedule asks Ostot to reorder.
Reads FizzyWhat the till sold and its reorder suggestions per supplier.
Drafts the ordersOne purchase order per supplier, in whole cases.
Waits for youThe owner approves; your approval limit applies.Waits for you
Into FizzyA draft purchase order in Fizzy, sent to the supplier by a person.
LoggedThe decision and the Fizzy order id.
app.toimeen.com/ostot
Reorder, Ravintola Kivi
OSTOT · FIZZY
Ingredient
In stock
Reorder point
Suggested
Burrata 125 g
4
12
2 cases
Flour 00, 25 kg
1
2
1 sack
Olive oil 5 l
3
4
1 case
Lemons
2 kg
5 kg
1 box
The starter team
AJANVARAUSdrafts replies to booking requests, changes and cancellations; never confirms a time as free and lists each request for you to put in the calendar.
MAINEdrafts review replies that thank, answer and apologise without excuses.
OSTOTproposes purchase order drafts from Fizzy's reorder suggestions.
KUITTIfinds payments without a receipt.
What stays with you
The calendar
Every guest reply
Compensation decisions
Orders sent to suppliers
What Toimeen does not do
Does not see or write to your booking calendar
Does not post on review sites
Does not offer compensation unless your instructions allow it