Most customs delays start with a small mismatch: a quantity on the invoice that is not on the packing list, a missing code, a weight that does not add up. Tulli looks for those before the forwarder does.
The situation
An importer of restaurant textiles brings goods from Izmir. Every shipment comes with a commercial invoice, a packing list and the shipping documents, written by different people at the supplier. The customs agent needs them to agree, and needs a CN code on every line.
What Tulli checks
- The same goods everywhere. Items, quantities, weights, the invoice total and the currency must match across the invoice, the packing list and the shipping documents.
- The parties. Seller and consignee details, and the agreed delivery terms (incoterms).
- A plausible CN code on every line. Where a line has no code, or a code that does not fit the description, Tulli proposes one, for example 6211 42 10 for cotton aprons.
Differences are listed most serious first, with the document and the line where each one is.
Tulli is not a customs broker. Every code it proposes is a suggestion for you, or your customs agent, to confirm.
What still needs a person
You confirm the codes. When the supplier's documents need correcting, Tulli drafts a short, precise email to the supplier, listing what to change, and it waits for your approval like every other message. The declaration itself is made by your customs agent.
Together with Kontti
Kontti follows the same shipment from the other side: the arrival date, the free days at the port and the bill of lading against the invoice. When both agree that the papers are in order, the container can be released without a phone call.
This use case describes a typical setup. Company and supplier names are examples.